tbbaje Terms and Conditions

2. Eligibility and Registration

2.1 Age Requirement

Users must be at least 21 years old to open an account on the tbbaje platform and use any gaming or betting services. Registration by minors is strictly prohibited. tbbaje may request the necessary documents at any time to verify age.

2.2 One Account Policy

Each individual may only create one account. Operating multiple accounts by the same person or members of the same household is strictly prohibited. If multiple accounts are found, tbbaje reserves the right to close all accounts and forfeit the associated balances.

2.3 Registration Requirements

At the time of registration, you must confirm the following:

• All information provided is true, complete, and up to date.
• You are legally capable of entering into a binding agreement.
• You do not reside in an area where the use of online gaming services is prohibited.
• You are playing for yourself and with your own money, not on behalf of anyone else.

2.4 Verification

tbbaje reserves the right to verify a user's identity, age, and payment information at any time. A National Identity Card (NID), passport, or other government-approved document may be requested for verification. Withdrawals may be held until verification is complete.

4. Deposits and Withdrawals

4.1 Supported Payment Methods

tbbaje currently supports the following payment methods: bKash, Nagad, Rocket and Upay. All transactions are completed in Bangladeshi Taka (BDT / ৳).

4.2 Minimum Deposit and Withdrawal

4.3 Deposit Process

Deposits are usually credited to the account instantly. If there is a delay due to a technical issue, contact our support team and keep the transaction reference number.

4.4 Withdrawal Terms

Before processing a withdrawal request, tbbaje verifies the following:

• Whether account verification has been completed.
• Whether all applicable wagering requirements have been met.
• Whether the withdrawal has been requested via the deposited payment method.
• There is no active investigation or restriction on the account.

tbbaje reserves the right to request additional information or temporarily hold payments for suspicious transactions.

4.5 Currency and Tax

All transactions are completed in Bangladeshi Taka (৳). The user is solely responsible for paying any applicable taxes or duties.

6. Betting and Gaming Rules

6.1 General Gaming Policy

All games and betting activities on the tbbaje platform are conducted fairly and transparently. Various categories of games are available on the platform, including slot games, live casino, cricket betting, football betting, tennis betting, and others.

6.2 Betting Limits

Each game or betting market has its own minimum and maximum stake limits, which are displayed in the game interface. tbbaje reserves the right to change the betting limits for specific users in special circumstances.

6.3 Cricket and Sports Betting

For sports betting, there are opportunities to bet on various international sporting events including BPL, IPL, T20 World Cup, and ICC tournaments. In cases of event cancellation, suspension, or result changes, tbbaje's specific policy will apply.

6.4 Technical Errors

In cases of odds or game results displayed incorrectly due to a system or technical error, tbbaje reserves the right to void or correct the relevant transactions. Winnings obtained as a result of an error may be forfeited.

8. Intellectual Property

All content on the tbbaje website — logos, graphics, designs, text, software code, and other elements — is the intellectual property of tbbaje or its associated licensors. Any reproduction, distribution, or modification of these assets without the written permission of tbbaje is strictly prohibited.

Users may access the platform only for personal, non-commercial use. Scraping, data mining, or automated collection of any part of the platform is prohibited.

10. Account Suspension and Closure

10.1 tbbaje Actions

tbbaje may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• If there is suspicion or evidence of a breach of the Terms.
• If there is suspicion of fraud or money laundering.
• If the account information is found to be false or incomplete.
• If the user does not cooperate with the verification process.
• At the direction of a regulatory or legal authority.

10.2 Closed at the User's Request

You can request to close your account at any time through our support team. All applicable wagering requirements must be met and any pending withdrawals must be settled before the account is closed.

10.3 Forfeiture

In proven cases of terms violation, all bonuses, free play opportunities, and associated winnings in the account will be forfeited.

12. Dispute Resolution

12.1 First Step

If you have any dispute or complaint, please contact our customer support team first. We provide support in Bengali via 24/7 live chat, and you can also reach us by email at [email protected].

12.2 Complaints Process

When submitting a complaint, please provide the following information:

• Account username or registered email.
• A brief description of the issue.
• Reference number of the relevant transaction or game (if applicable).
• Date and time the issue occurred (BST).

tbbaje will endeavor to respond to all complaints within a reasonable time.

12.3 Final Decision

tbbaje's decision on game outcomes or technical matters will be considered final. However, for financial disputes, both parties will endeavor to reach a resolution through discussion.

14. Contact

If you have any questions about these terms and conditions, please contact our support team:

• Live Chat: Support available 24/7 in Bengali
• Email: [email protected]

Our support team operates around the clock according to Bangladesh Standard Time (BST, UTC+6).

For information on responsible gaming, please visit our Responsible Gaming page.